Need to cancel your Poppishly order? Please contact us as soon as possible so we can try to stop your order before it ships.
How Do I Request a Cancellation?
You can request an order cancellation by:
- Support Center: poppishly.com/support
- Email: support@poppishly.com
Please include your order number in your very first message. This helps our team locate your order quickly and review your cancellation request without unnecessary delays.
If you’re emailing us, please use the same email address associated with your order.
Is My Cancellation Guaranteed?
No. Order cancellations are not guaranteed.
Poppishly is a newer company with a small team. Our team members handle multiple responsibilities, including processing orders, packing shipments, and assisting customers.
Although we do our best to monitor incoming requests, we may not see your cancellation request before your order has been processed or shipped.
We’ll make every effort to catch your request in time!
My Order Has Already Shipped
Once your order has shipped, we can no longer cancel it.
Please keep in mind that Poppishly does not accept returns or offer refunds for unwanted items or changes of mind. Our return and refund policy applies only to eligible damaged items.
How Will I Know My Order Was Canceled?
If we’re able to cancel your order, we’ll send you a confirmation.
Any applicable refund will be processed back to your original payment method. The time it takes for the funds to appear depends on PayPal and your payment provider.
Submitting a cancellation request does not mean your order has been canceled. Please wait for confirmation from our team.